Filing a Complaint with the FCC

Filing a Complaint with the FCC

by Susan Basko, esq.

You can easily file an online informal complaint with the FCC at: http://www.fcc.gov/complaints

The complaint topics range from signal jammers, caller ID spoofers,  loud commercials, to indecent programming.  Below is a listing of the complaint categories available on the online form.  To make your complaint on the form page, just click on the category and click Next at the bottom of the page and follow along till completed.

Tower Light Outages or Signal Interference

• Tower Light outages
• Hindrance to a public safety service or device by a communications service or device
• Problems completing 911 calls
• Cell Phone, GPS, and Wi-Fi jammers
• Other jammers
• Narrowbanding

Wireless Telephone

• Telemarketing (including Do-Not-Call)
• Prerecorded messages
• Billing
• Service
• Privacy
• Identity theft
• Disability access
• Number portability
• Unlawful advertising
• 911 calls
• Tower Light outages
• Signal interference to other devices
• Cell phone jammers
• Rural Call Completion

Broadband Service and VOIP

• Unsolicited emails on cellular phone
• Billing
• Service
• Availability
• Number portability
• Unlawful advertising
• Disability access
• 911 calls

Broadcast (TV and Radio), Cable, and Satellite Issues

• Obscene or indecent programs
• Unlawful or illegal advertising
• Disability access
• Emergency alerts
• Unauthorized/unfair/biased/illegal broadcasts
• Cable modem or signal issues
• DTV issues
• CableCARD issues
• Loud Commercials

Wired Telephone

• "Slamming," which occurs when your authorized wireline telephone company for local, local toll or long distance service is switched without your permission.
• Telemarketing (including Do-Not-Call)
• Prerecorded messages
• Billing
• Service
• Privacy
• Identity theft
• Disability access
• Number portability
• Equipment
• Unlawful advertising
• Rural Call Completion

Disability Access to Communications Services and Equipment

• Video Description
• Closed Captioning on Television
• IP Closed Captioning
• Telecommunications Relay Services (TRS)
• Section 255: Telecommunications Services and Equipment Accessibility
• Hearing aid compatibility
• Emergency broadcast information
• Visual Description

Junk Fax

• Unwanted/unsolicited fax to your residential or business fax machine

Telemarketing, Prerecorded Messages, Caller ID Spoofing, and Do-Not-Call

• Do-Not-Call
• Wireless spam
• Calls or messages to residential lines, business lines, wireless devices, emergency lines, patient rooms, and toll-free numbers
• Calls that provide a false or "spoofed" incoming phone number on the caller ID display